A break-fix service that manages and optimises your network infrastructure, with maintenance and change management built in, so your team can focus on the business.
NetManaged is a network break-fix service designed to help organisations manage and optimise their network infrastructure. It includes maintenance and change management, however excludes all major network enhancements.
Every NetManaged plan includes NetMonitor, our monitoring platform, at the tier that suits your environment, so break-fix support is backed by continuous visibility into your network's health.
NetMonitor per the applicable tier, covering connectivity management, monitoring platform management and maintenance, 24/7/365 alerting, and automated reporting.
Automatic ticket creation and logging to BUI's 24/7/365 Service Desk for all P1 and P2 devices.
24/7/365 support to resolve network faults as they arise, minimising downtime and disruption.
Software updates, patches and configuration changes, plus device configuration assistance for Move, Add, Change, Delete (MACD) requests.
System evaluations and assessments of network components, configurations and performance metrics, to identify potential issues before they impact operations.
Fine-tuning network configurations and resources to optimise performance, minimise latency and improve user experience.
Talk to our networking team about break-fix support, change management and proactive optimisation for your network infrastructure.