Copilot for Dynamics 365

AI for your business applications

Bring AI and natural language into your Dynamics 365 CRM and ERP systems to help your sales and service teams engage customers successfully.

Overview Where It Works How We Help Get Started

Smarter CRM and ERP

Microsoft Intelligent Security Association member

Copilot for Dynamics 365 integrates artificial intelligence and natural language processing into your Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems.

As a Microsoft Solutions Partner for Business Applications, we help you get the most out of Copilot for Dynamics 365, from purchasing and managing licences to implementing and optimising the technology for your enterprise.

Copilot across Dynamics 365

Customer Insights
Understand customers

Combine customer data from multiple sources to understand behaviour, buying patterns and preferences.

Field Service
Coordinate the field

Collate field service requests, schedule jobs for your team and send notifications to your customers.

Sales
Close deals faster

Use AI to summarise sales calls, share next steps and compose compelling messages that move deals forward.

Customer Service
Resolve in real time

Address customer questions in real time and resolve case-by-case issues quickly with AI-supplied context and resources.

Finance
Spot the signals

Identify trends, anomalies and key performance indicators by analysing financial data with Copilot.

Supply Chain
Stay ahead of demand

Get AI-powered insights to reduce risk, keep up with market demand and streamline operations.

A Dynamics 365 Copilot road map

We help you get the most out of Copilot, from purchasing and managing licences to implementing and optimising the technology.

01
Product Demonstration
See the possibilities

A walkthrough of Copilot for Dynamics 365 to show how it enhances your experience by adding AI to your CRM and ERP systems.

02
Product Enablement
Deploy & adopt

Deployment and installation guidance to help you integrate and successfully adopt Copilot for Dynamics 365 in your organisation.

03
Licensing & Advisory
Evaluate & advise

Business specialists to evaluate your current Dynamics 365 environment and advise on licensing options, pricing structures and potential cost savings.

04
Support Services
Optimise over time

Ad hoc or ongoing technical support to optimise performance, plus user training to ensure your team is empowered to benefit from AI.

Build your Dynamics 365 Copilot road map

Talk to our Copilot experts about adopting and optimising Copilot for Dynamics 365 across your business applications.